If you have never had physiotherapy or visited us before it can be quite daunting to tell a stranger about you pain and problems. Everyone in the Physio-Answers team you deal with throughout your journey will endeavour to make you as relaxed, comfortable and informed as possible and we welcome any questions or concerns you may have at any time.
The following information will give you an idea of what to expect and how to prepare for your initial assessment and treatment. This will assist us in our goal of helping you achieve the best possible outcome from your physiotherapy.
Book an appointment at one of our clinics Book an Appointment
After you book your initial appointment we will send you a confirmation e-mail with the details. You also receive a reminder the day before your appointment.
So we can examine you effectively and allow the most comprehensive and accurate assessment of your condition it is important to bring some comfortable clothes that make it easier for the therapist to examine the affected area. Shorts or sweat pants and a vest are appropriate. Jeans are not good as they are quite restrictive.
Also bring with you any relevant operation notes, investigation results, medication information etc.
On arrival we will provide you with our new patient pack with information regarding our procedures and services and ask you to complete our registration form.
If you are claiming through an insurance company we will need your policy details and perhaps a referral letter.
Your initial appointment is for one hour which allows time for a comprehensive assessment and treatment
When you see the physiotherapist they will initially ask you a variety of questions regarding:
The physiotherapist will then examine you. This may not be confined to the area of pain or injury but may include other areas that are causing or contributing to the problem. For instance the neck can cause pain in the hand. The physiotherapist will explain what they are doing and ask you how it feels as they perform different tests.
Rest assured that physiotherapists are not here to make your problem more painful! Our examination will take into consideration your level of pain and the techniques and tests used will be adjusted accordingly.
At the end of your initial assessment we will discuss our diagnosis and your treatment plan.
We then begin the treatment plan which may include physio for pain relief, increasing movement, relaxing muscles, providing rehabilitation aids and exercises.
We believe that if you understand your problem and its causes then you can contribute more effectively to your own recovery.
Finally, if the problem is not appropriate for physiotherapy or if further investigations are necessary we will advise you accordingly and refer you on as appropriate.
Contact our Lewisham clinic based at Anytime
Fitness Birdwood Avenue Lewisham SE13 6UR.
Visit our physiotherapists based at our Leyton clinic -
300 High Road, Leyton, E10 5PW.
Find us at 36 Eastern
Esplanade, Southend, Essex, SS1 2ES.